EZReferrals Help System

Welcome to the EZReferrals support page, below users can find various features including a complete user FAQ as well as a user knowledge-base, support ticket system and abuse report system. Visitors are also more than welcome to use our community forums for faster responses!

User Help System Overview

Member satisfaction is our main goal at EZReferrals, therefor we spend a great deal of time working to make the site as user-friendly and straight forward as possible; while providing the best user-support possible via support forums, FAQ, knowledge-base and support tickets.

Help System Options

	» Frequently Asked Questions View the most frequently asked questions concerning the site and accounts! New questions & answer content added as needed!
	» User Knowledgebase Read detailed information and tutorials to using EZReferrals. This feature will be working very soon!
	» Submit Support Contact Contact support directly regarding your questions or problems! Most support requests are replied to within 24-72 hours of submission.
	» Submit Abuse Reports Contact support directly regarding abuse by members or staff. Abuse reports may also be awarded, provided they're truthful; reports can also be made anonymously.
	» Support Forums Quick method of support for minor issues or questions! Support questions by forum are usually answered within 24-48 hours of submission.
	» Indvidual Support Agent An agent can be assigned to help with a number of things. Support agents are available Tuesday-Thursday, every other Sunday and Saturday Afternoons (EST).
	» Chatroom Support Staff members are available Monday-Thursday 10AM-4PM (EST) to handle support requests. The chat should only be used to resolve small issues, never share senbsitive account information publicly.